Duties and Taxes
1. Understanding Duties, Taxes, and Fees
For international orders, customs duties, import taxes, and fees are now calculated and included in your checkout total. No additional payments upon delivery—we handle the estimates upfront for a transparent experience.
2. How We Calculate Costs
Our system draws on current regulations, order value, product category (e.g., furniture, lighting), trade agreements, and tariffs. Rates can evolve, but we use precise tools to provide accurate figures at purchase.
3. Preparing for Your Order
Each product page notes the country of origin (e.g., UK, Portugal, Germany) for context. For official details, consult your local customs authority before proceeding.
4. Your Responsibility
As the importer, you cover these pre-calculated charges as part of your order. By completing checkout, you agree to this integrated approach.
5. If Issues Arise
Should customs assessments differ post-shipment (rare, but possible), we may adjust via refund or invoice. Refusals or abandonments void refunds; we advise reviewing import rules in advance.
6. Official Resources
Latest tariffs and duties:
- United States: U.S. Customs and Border Protection (CBP)
- European Union: European Commission: Taxation and Customs Union
- United Kingdom: UK Trade Tariff (Duty and VAT lookup)
- Canada: Canada Border Services Agency (CBSA)
- Australia: Australian Border Force: Import Costs
- Other Countries: Your local customs site for current insights.
7. Our Policy
We ensure global delivery without friction. Duties and taxes, once external variables, are now embedded in your total—under your country’s purview, but anticipated by us.
8. Additional Notes
- DDP Shipping: Delivered Duty Paid—we cover duties upfront, charged to you at checkout.
- High-Value Orders: Over £135 (EU) or £1,000 (North America)? Inspections may extend timelines; plan accordingly.
- VAT Status: UK/EU prices include VAT where required. International orders exclude UK VAT.
9. Questions?
Guidance awaits: sales@casanarrative.com.
